Starting March 1, Anthem is moving Small Groups to electronic billing and online payment, making it easier than ever for employers to view and pay their monthly premiums!

The new Anthem standard will be to issue bills (invoices) online and accept premium payments online through EmployerAccess, also known as the Employer Portal.

With online billing, Anthem sends an email to group administrators to let them know their invoices are available. At that point, you can log into EmployerAccess and view, download, or print the bill. You can use Pay Premium Now or schedule an online payment. That’s all there is to it!

If this is the first time you’re paying online through EmployerAccess, all it takes is your Group/Case number and name, Tax ID number, email address and bank information. These instructions will help guide you through the easy steps to Online Group Billing set up and payment.

If your new to EmployerAccess, Anthem offers simple self-registration—you just need your Group/Case number and name. If you need help getting started call Anthem at(855) 250-7765. They’ll walk you through the process.

**IMPORTANT: Anthem needs your email address**

In order for you to receive an email notification about your monthly invoice (available to view and download), you must have a billing email address loaded in the Billing Section of the Employer Access website – located under the Manage Email Addresses, billing section. If no email address is loaded, you will not receive an email.

If you want to keep paying by check or get a paper bill you can still do that. You need to send an email with “Opt Out” in the subject line to

Please include your Group/Case number and name, contact name, email address, phone number and reason for opting out.

If you do not contact Anthem to opt out, your paper premium billing will be turned off March 1, 2018. After that, you will only be able to view, download and print your invoices online, unless you choose to opt out at a later date.

EmployerAccess can also help simplify managing your group’s benefits plan. In addition to bill payment, you can use EmployerAccess to add, change or cancel coverage, add dependents or generate reports. Check out our short online demo to see how easy it is to use the tools and features.

Please let us know if you have any questions. We are here to help any way we can.

Have a great day!


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